Web Design Specialists Ltd.
This Privacy Policy explains how Web Design Specialists Ltd. collects, uses, stores, and protects personal data. We operate under UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all visitors to our website and all clients who engage our services.
Last Updated: January 2026
Data Controller: Web Design Specialists Ltd., 3rd Floor, Tech Hub, 18 King Street, Manchester, M2 6AG
We collect personal data through various interactions:
Website Visitors: When you visit our website, we collect your IP address, browser type, pages visited, and referral source through analytics tools.
Contact Form Submissions: When you submit our contact form, we collect your name, email address, telephone number (if provided), company name (if provided), and message content.
Service Clients: When you engage our services, we collect business contact information, billing details, project requirements, and project-related communications.
Email Communications: When you subscribe to our newsletter or receive email from us, we collect and maintain your email address and communication preferences.
We process personal data under the following legal bases under UK GDPR:
Legitimate Interests: We process website analytics data and marketing communications based on our legitimate interest in understanding website usage and communicating with interested parties.
Contract Necessity: For service clients, we process data as necessary to perform contracted services and maintain client relationships.
Consent: For marketing communications beyond service-related messages, we process data based on explicit consent provided at the time of collection.
Legal Obligation: We may process data as required by applicable law or regulatory requirements.
We use collected personal data for the following purposes:
Service Delivery: To provide contracted web design and development services, manage projects, and communicate with clients regarding engagements.
Communication: To respond to enquiries, provide requested information, and maintain business communications.
Analytics: To analyse website usage patterns, identify visitor trends, and improve website performance and user experience.
Marketing: To provide information about our services to interested parties, subject to consent where required.
Compliance: To maintain business records, comply with legal obligations, and support contractual and financial management.
We retain personal data only as long as necessary for the purposes described in this policy. Retention periods vary depending on data type:
Website Analytics: Retained for 26 months in accordance with analytics platform standards.
Contact Enquiries: Retained for 24 months unless the enquiry progresses to a service engagement.
Service Client Data: Retained for 7 years following service completion to support legal and financial requirements.
Email Subscribers: Retained until unsubscribe request is received or the individual requests deletion.
All retained data is securely stored and deleted in accordance with our data destruction procedures.
We implement comprehensive security measures to protect personal data:
Encryption: Data transmitted to our systems is encrypted using industry-standard SSL/TLS protocols. Stored data is encrypted at rest.
Access Control: Access to personal data is restricted to authorised employees who require access to perform their functions. All employees receive data protection training.
Firewalls and Monitoring: Our systems are protected by firewalls and security monitoring to prevent unauthorised access.
Secure Communications: Communications containing sensitive data use encrypted channels.
Regular Audits: We conduct regular security assessments and reviews to identify and address potential vulnerabilities.
Incident Response: We maintain incident response procedures to address any data breaches or security incidents promptly.
We do not sell personal data. We may share personal data in the following limited circumstances:
Service Providers: We may share data with third-party service providers who assist with website hosting, email delivery, analytics, and payment processing. All service providers are contractually bound to maintain data confidentiality and security.
Legal Requirements: We may disclose data if required by law, regulatory authority, or court order.
Business Transfers: If our business is sold or assets transferred, personal data may be transferred as part of that transaction.
You have the following rights regarding your personal data:
Access: You have the right to request a copy of your personal data that we hold. Requests are responded to within 30 days.
Correction: You have the right to request correction of inaccurate or incomplete data.
Deletion: You have the right to request deletion of your data in certain circumstances (right to be forgotten).
Portability: You have the right to request your data in a portable format suitable for transfer to another organisation.
Restriction: You have the right to request restriction of data processing in certain circumstances.
Objection: You have the right to object to marketing communications and certain processing activities.
To exercise any of these rights, please contact us using the details on our Contact page.
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. We use cookies for analytics purposes (understanding how you use our website) and to maintain user preferences. You can manage cookie settings through your browser. Please see our Cookie Policy for detailed information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We recommend reviewing privacy policies of any third-party sites before providing personal information.
We may update this Privacy Policy as our practices evolve or legal requirements change. We will post updates on this page with an updated effective date. Significant changes will be communicated via email to registered users where appropriate.
If you have questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us:
Email: contact@webdesignspecialists.co.uk
Address: Web Design Specialists Ltd., 3rd Floor, Tech Hub, 18 King Street, Manchester, M2 6AG
Telephone: +44 161 3452 789
We will respond to privacy inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection authority.